Client Testimonials

Bruce Ford, President

Industry: Healthcare
Sales Channels: Retail, B2B
Value Added Services: EDI, Lot Number Tracking

“We have worked with Coast to Coast Fulfillment, Inc. for twenty years.

As a small company, with limited resources, our relationship with Coast to Coast Fulfillment has been a perfect fit for our business. They handle our order fulfillment, EDI, product lot tracking, and invoicing, which allows us to utilize our resources to focus on business growth. They also successfully meets our order”

Michael Secouler, Director of Planning Supply Chain

Industry: Jewelry
Sales Channels: Retail, Drop Ship
Value Added Services: EDI, Kitting and Assembly, Labeling and Ticketing, Returns Processing, Gift Wrapping

“CTCF was recommended to CWA by a product manufacturer. We chose this facility for their expertise in small units, high value and capacity.

The CTCF team has taken a leadership role in making the transition seamless. As problems have arisen, they have worked with our EDI, packaging, and customer care teams to ensure there were no disruptions to order processing. The CTCF team is quick to respond and develop solutions.”

Samantha Pattavina, Director of Brand Merchandising

Industry: Clothing & Apparel, Promotional Goods
Sales Channels: B2B
Value Added Services: Kitting and Assembly

“We have been working with Coast to Coast Fulfillment since 2022 and couldn't be more impressed with their service. From day one, they have shown exceptional attention to detail and a deep understanding of our specific needs. Their customer service is unmatched — always responsive, approachable, and ready to assist with any inquiries or issues that may arise.

Our collaboration with CTCF feels like an extension of our internal team. Their dedication and reliability have made a significant impact on our operations. We truly value this partnership and look forward to many more years of successful collaboration.”

Sarah Bird, Senior Sales & Export Shipping

Industry: Safety Tools
Sales Channels: B2B
Value Added Services: Lot Number Tracking

“I am writing to you to mention that the USA shipments are now being packed in the most perfect way.

All is divided into bags and sealed properly, and ammo boxes are taped so well. And everything is so tight inside the boxes.”

Noah Schultz, Chief Operating Officer

Industry: Jewelry
Sales Channels: eCommerce
Value Added Services: Kitting and Assembly, Returns Processing, Gift Wrapping

“After interviewing over two dozen potential fulfillment partners across the U.S. in an extensive search, we landed on CTCF and have been confident since day 1 that we found the best in the business to trust with our D2C logistics. If you want a partner who will treat your brand as if it is their own, this is who you want to work with.

Their remarkably fast communication and deep attention to detail in every sector are second to none—and they are really nice people who are truly a pleasure to work with. There are unfortunately so many wrong choices that can be made when outsourcing your 3PL so we feel incredibly lucky to have CTCF’s unmatched expertise, dependable timeliness, and well oiled operations by our side, which allows us to focus our time and energy on our core business units and bring post-purchase customer satisfaction to an all-time high. They’ve scaled with us and are impressively agile in the age of digital commerce. They’re simply the best at what they do.”

Michael Gecawich, CEO/Founder

Industry: Books
Sales Channels: B2B

“As a CEO of a national educational publishing company, we have utilized Coast-to-Coast Fulfillment for years. They are without question, one of the best vendors I have worked with in my 30+ year career. The staff, from operations to the inventory stock crew, are bar-none nothing less than professional and an absolute pleasure to do business with. If you're looking for distribution or warehousing, be sure to put Coast-to-Coast on your list!”

Trisha Okubo, Founder & Creative Director

Industry: Beauty
Sales Channels: eCommerce
Value Added Services: Kitting and Assembly, Returns Processing

“It's a sad fact that most founders have a 3PL horror story (or multiple) to share.  Thanks to our partnership with Coast to Coast Fulfillment, I have none.  We've been partnering with CTCF since 2020, and we couldn't have chosen a better logistics partner. Their expertise in shipping is truly impressive - and their decades of experience are apparent in every way they do business, making them a thoughtful and thorough partner.  They saved us from all kinds of rookie mistakes, even helping us develop a SKU system designed to minimize errors. 

Our relationship with CTCF has only grown over time. In addition to handling our logistics, they now manage our returns processing and twice-yearly sample sales (where shipping volumes spike).  We are incredibly grateful for their partnership - it's tough to find a smart, thoughtful partner who cares about quality as much as we do!”

Michael Jordan, VP of Operations

Industry: Beauty
Sales Channels: eCommerce, Retail, Drop Ship
Value Added Services: EDI, Kitting and Assembly, Returns Processing, NetSuite Integration, Lot Number Tracking

“Rare Beauty Brands, Inc (RBB) began using Coast to Coast Fulfillment (CTCF) services in March 2014 and they have been a strategic partner for us ever since. The wide range of services they offer such as their EDI and system capabilities, to accommodating customer specific labeling and packaging requirements, and ability to process large volume mailings for events has allowed the RBB business to scale not only from a B2B standpoint but also with DTC and Amazon.

The one service that has been key to our business is their kitting capabilities.  This has allowed us to participate in retailer annual events, offer Holiday as well as channel exclusive product kits without the need to commit to the MOQ’s that are driven by our manufacturers.  It also gives us the flexibility to react quickly to upticks in core product sales when unforecasted opportunities arise. 

In the past 10 years I have recommended many other companies in the beauty industry to CTCF and they have also been extremely pleased with the partnership.  “