Need 3PL Fulfillment? Let CTCF Serve as the Back Room for Your Business
At Coast to Coast Fulfillment we serve as the back room for your business. As an omnichannel fulfillment provider, we manage your inventory, orders, and shipping across multiple sales channels, including eCommerce, retail, B2B, and third-party marketplaces. We ensure that your products are efficiently picked, packed, and delivered to customers, regardless of where the order originates from. By centralizing pick and pack fulfillment services with Coast to Coast Fulfillment, our clients are able to maintain real-time inventory visibility, streamline logistics, and provide a consistent customer experience across all platforms. This approach helps companies meet the demands of today's consumers, who expect seamless shopping experiences both online and in-store.
our process
How 3PL Fulfillment Works
Step 1
Manufacture Your Products and Ship to our Fulfillment Center
Once your products are manufactured, simply ship them to our fulfillment center. We’ll take care of receiving, inspecting, and storing your inventory, ensuring it’s ready for order fulfillment.
Step 2
Connect Your Stores for Omnichannel Fulfillment
Coast to Coast Fulfillment’s warehouse management system (WMS) integrates with your eCommerce site or EDI trading partner for real-time connectivity and order management.
Step 3
We Receive and Store Your Inventory
When your inventory reaches our commercial warehouse, we meticulously receive and inspect each item. We then organize and store your products ensuring they’re primed for fast and accurate order fulfillment.
Step 4
We Receive and Pack Your Order
As your omnichannel fulfillment partner, we will receive your orders from all sales channels—whether from your eCommerce website, Amazon, EDI, or any other platform—and ensure seamless integration and communication across them all. Once your orders are in our system, our team picks, packs, and ships them within 24 hours, guaranteeing fast and accurate delivery to your customers.
First Impressions Are Our Specialty!
Before shipping, our team ensures that we meet each brand’s and product’s unique specifications. Have custom packaging? No problem! Coast to Coast Fulfillment prides itself on its flexibility to adhere to every brand’s guidelines, whether it’s gift messaging, promotional inserts, branded stickers or packaging - if you can dream it, we can achieve it.
Step 5
We Select the Best Way Carrier
Once your products are ready to ship, we carefully select the best carrier by rate shopping across multiple options, leveraging our preferred rates to ensure the most cost-effective and timely delivery. Our advanced system evaluates factors like shipping speed, cost, and destination to choose the optimal carrier, guaranteeing your customers receive their orders quickly and affordably.
Step 6
Keep Customers Informed with Tracking
Coast to Coast Fulfillment ensures your customers stay informed by providing tracking updates as soon as their orders are shipped. Our system automatically sends out tracking information, allowing your customers to monitor their deliveries in real-time.
Step 7
Your Customer’s Order is Delivered!
Your customer’s order arrives right at their doorstep, creating that all-important first impression. This is your brand’s opportunity to turn a first-time buyer into a loyal repeat customer.
Easy and Cost Effective Returns
Reverse logistics can be a costly and time-consuming task for your business, so let us take care of it while you focus on driving sales. We’ll handle product inspections, receive and restock sellable items, and manage the entire returns process through your returns management portals, ensuring a smooth and efficient operation.
Step 8
Unbox Your Potential with Coast to Coast Fulfillment
B2B and eCommerce fulfillment require precision, efficiency, and speed, and by partnering with us, you unlock the ability to scale and grow your business effortlessly. Together, we’ll deliver an exceptional experience to your customers and drive your brand’s success.
Testimonial
What Our Clients Are Saying
“CTCF was recommended to CWA by a product manufacturer. We chose this facility for their expertise in small units, high value and capacity.
The CTCF team has taken a leadership role in making the transition seamless. As problems have arisen, they have worked with our EDI, packaging, and customer care teams to ensure there were no disruptions to order processing. The CTCF team is quick to respond and develop solutions.”
— Michael Secouler
Director of Planning Supply Chain
CWA (Citizen Watch America)