B2C Distribution Process
Coast to Coast Order Processing
The Coast to Coast direct-to-consumer distribution process is diagrammed below.The flow chart is also available as a .pdf.

Direct to Consumer
Coast to Coast Order Processing

Orders Generated From:
- Television
- Direct-Mail/Catalogs
- Internet

Credit Card Orders From:
- Automatic Web-Based Payment Module

Checks & M.O.'s From:
- Television
- Direct-Mail/Catalogs
- Internet

- Computer to Computer Direct
- F.T.P. Site

- Mail Orders Input
- E-mail Order Input
- Customer Service Order Input

- Daily Batches Merged
- Shipping Methods Computed
- Sales Tax Computed
- Credit Cards Processed
- Pick/Pack List Generated
- C.O.D. File Filtered in C.O.D. TrackerTM
- Labels/Shipping Manifest Printed

- Orders Picked/Packed
- Shipments Sorted/Prepped

- UPS
- U.S. Postal Service
- FedEx
Consumer Receives Product

- Customer C.O.D. History Check
- Bar Codes Assigned to Orders

- Take Orders
- Process Refunds
- Answer Questions

- Sales
- Sales Tax
- Inventory
- Back Orders
- Customer Service
- C.O.D. Batch Reports
- 110+ Standard Reports
- Custom-Formatted Reports