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Glossary
of Terms for Third Party Logistics,
Supply Chain Management
& Fulfillment Operations
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Many
of the terms used in the world of third-party logistics do
not appear in a standard dictionary, nor is there a dictionary
of fulfillment or warehouse management definitions. We offer
this glossary to help you better understand our business.
If
you have a term you would like defined, or have a definition
that you would like to share with us, please send us an e-mail.
M
mail
order
see direct mail and direct marketing
merchant account
An account obtained by a merchant, or on behalf of a merchant,
from issuer of credit cards. A merchant account enables the
merchant to process credit card purchases from his customers.
To engage in B2C e-commerce and much B2B e-commerce, it is
essential to establish merchant accounts with Visa MasterCard,
American Express, and Discover. Once established it is important
for a merchant to maintain a good relationship with this account
provider by shipping to his customers promptly and accurately
and maintaining a good customer service department. All of
these logistical services can often be performed better and
more cost-effectively through a third party fulfillment service.
middleware
software designed to integrate separate software and hardware
systems. Much middleware involves data mapping, the transfer
of data fields from one format into another.
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