Coast to Coast Fulfillment glossary

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Glossary of Terms for Third Party Logistics,
Supply Chain Management
& Fulfillment Operations

Many of the terms used in the world of third-party logistics do not appear in a standard dictionary, nor is there a dictionary of fulfillment or warehouse management definitions. We offer this glossary to help you better understand our business. If you have a term you would like defined, or have a definition that you would like to share with us, please send us an e-mail.

A | B | C | D | E | F | G | H | I | J | K | L | M |

N | O | P | Q | R | S | T | U | V | W | XYZ

M

mail order
see direct mail and direct marketing

merchant account
An account obtained by a merchant, or on behalf of a merchant, from issuer of credit cards. A merchant account enables the merchant to process credit card purchases from his customers. To engage in B2C e-commerce and much B2B e-commerce, it is essential to establish merchant accounts with Visa MasterCard, American Express, and Discover. Once established it is important for a merchant to maintain a good relationship with this account provider by shipping to his customers promptly and accurately and maintaining a good customer service department. All of these logistical services can often be performed better and more cost-effectively through a third party fulfillment service.

middleware
software designed to integrate separate software and hardware systems. Much middleware involves data mapping, the transfer of data fields from one format into another.

Jump to terms:

- mail order
- merchant account
- middleware

Fulfillment Outsourcing White Papers 2005: Order Processing Operations How & Why - For B2C and B2B .

Most orders processed by Coast to Coast Fulfillment are picked, packed and shipped the same day they are received.